Warranty

If your product has any defect as the result of the materials or workmanship we want to make it right!

Within 30 days of purchase: Return the product to us and we replace or repair it. 

Within 1 year of purchase: Return the product to us and we will repair or replace it as long as it is not working because of factory defects. This does not include obvious user wear or extreme damage.

Of course, this warranty does not cover normal wear and tear. IF YOUR PRODUCT HAS SIGNIFICANT DAMAGE AND IT IS SENT TO US, WE WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than an Authorized repairer. BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 1-2 weeks to get it back to you.

Warranty requests must be recevied and approved via email (help@yeelight.net.au) - There is no other way to contact us about warranties.If your item needs to be returned for repair or replacement when it's received back original purchase, You will need to cover the shipping cost, no need to pay for the repair fee. We do not accept walk in warranty requests under any circumstances.

If items are no longer under warranty, we are glad to offer you a discount code to purchase a new one on our website store. Please contact us via Live chat to know more details about the discount code.